Last Updated: June 01, 2025
Langley Pressure Washing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (langleypressurewashing.com), engage with our services, or participate in our SMS messaging program. By using our website or services, you consent to the practices described in this policy.
We may collect the following types of information:
Personal Information: Information you provide, such as your name, email address, phone number, or address, when you submit a contact form, request a quote, or opt into our SMS program.
Non-Personal Information: Data collected automatically, including IP address, browser type, device information, and website usage patterns, via cookies and analytics tools.
SMS Program Data: Phone numbers and consent records for users who opt into our SMS program, along with any messages sent or received.
We use your information to:
Provide and improve our services, such as scheduling pressure washing appointments or responding to inquiries.
Send promotional offers, appointment reminders, or service updates via email or SMS (with your consent).
Analyze website performance and user behavior to enhance user experience.
Comply with legal obligations, such as maintaining records of SMS consent under Canada’s Anti-Spam Legislation (CASL).
Langley Pressure Washing SMS Updates
Our SMS program delivers appointment reminders, promotional offers, and service updates to customers who opt in. Messages may include confirmations of scheduled pressure washing services, special discounts, or tips for property maintenance.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode 604-200-5155. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin the SMS program after opting out, sign up again by completing the opt-in process on our website (langleypressurewashing.com) or texting "JOIN" to 604-200-5155. Upon rejoining, we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword "HELP" to 604-200-5155 for more assistance, or contact our support team directly at info@langleypressurewashing.com or 604-200-5155.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on user interactions and campaign schedules. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://langleypressurewashing.com/privacy-policy
Our SMS program adheres to industry standards, including the Canadian Wireless Telecommunications Association (CWTA) guidelines and The Campaign Registry (TCR) requirements for A2P 10DLC messaging.
We comply with all applicable laws, including Canada’s Anti-Spam Legislation (CASL). We only send SMS messages to users who have provided express or implied consent, and we maintain auditable records of consent for compliance purposes.
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors, such as SMS platforms (e.g., GoHighLevel), that assist in delivering our services, subject to strict confidentiality agreements.
Legal Authorities: When required by law or to protect our rights, safety, or property.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
Under Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Access and correct your personal information.
Withdraw consent for SMS or email communications (subject to legal or contractual restrictions).
Request deletion of your data, where applicable.
To exercise these rights, contact us at info@langleypressurewashing.com.
Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings. We use Google Analytics to collect anonymized data about website usage.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Review their policies before providing personal information.
As a Canadian business, we primarily store data in Canada. If data is transferred internationally (e.g., to U.S.-based service providers), we ensure compliance with PIPEDA and applicable data protection laws.
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.
For questions, concerns, or requests regarding this Privacy Policy or our SMS program, please contact:
Langley Pressure Washing
Email: info@langleypressurewashing.com
Phone: 604-200-5155
Address: #300 47-20821 Fraser Hwy, Langley, BC, V3A 4G7, Canada
